Telehealth  ·  Melbourne  ·  Sydney  ·  Australia-wide

Your surgery is planned. Your psychological assessment should be the straightforward part.

Cosmetic surgery psychological assessments via phone or telehealth for patients anywhere in Australia. Same-day report. No travel required. $315.

Why a psychological assessment

I understand this wasn’t something you planned for.

A psychological assessment probably wasn’t part of how you imagined your surgery journey. For many people it feels like an unexpected step. It is worth understanding why it is there.

In 2023, AHPRA introduced updated standards requiring psychological screening as part of responsible cosmetic surgical practice in Australia. Those standards have since been extended. The assessment is now a recognised part of good surgical care, not an optional add-on.

What the research consistently shows is that people who arrive at surgery with a clear sense of their own motivations, realistic expectations, and some psychological preparation for recovery have significantly better experiences than those who don’t. This conversation is not about whether you are ready to be approved. It is about making sure the surgery works for you in the fullest sense, and that you have support through every part of what comes after.

How the telehealth assessment works

Three steps. No travel. Same-day report.

01

Request an assessment

Complete the short form on this page. You will receive a booking confirmation with your scheduled time. No referral is required, self-referred and surgeon-referred patients are both welcome.

02

60-minute phone or telehealth call

The assessment is conducted via phone or secure video link. No software download is required. The video link works directly in your browser, you can access it from your phone, tablet, or computer. The conversation covers your motivations, expectations, body image, mental health history, and readiness for the recovery process.

03

Same-day written report

A clinical report is provided on the same day as your assessment. It can be sent directly to your surgeon's practice, in Melbourne, Sydney, or anywhere in Australia. The report provides one of three outcomes with clinical rationale: Approved, Defer, or Further Support Recommended.

Why telehealth works for this assessment

The same clinical standard. Without the travel.

Research consistently demonstrates that psychological assessments conducted via phone or telehealth are as clinically valid as in-person assessments. The conversational nature of the assessment, covering motivations, expectations, and emotional readiness, translates fully to a remote format. There is no dimension of the assessment that requires physical presence.

AHPRA-compliant

All telehealth assessments are conducted in accordance with AHPRA and the Australian Psychological Society's telehealth guidelines.

No software required

The video link works directly in your browser. Phone calls are also available if you prefer not to use video.

Same-day report

The written clinical report is provided on the same day regardless of the format of your assessment, phone or video.

Report sent to your surgeon

The report can be sent directly to your surgeon's practice anywhere in Australia, on the same day as your assessment.

No travel, no waiting room

The assessment happens wherever you are. At home, at work, or anywhere private.

$315, all locations

The fee is identical for all patients regardless of location. Melbourne, Sydney, Perth, the same assessment, the same report, the same fee.

The report

Same-day. Clear. Medico-legally documented.

The written clinical report is provided within hours of your assessment completing. It contains a clear outcome, clinical rationale, and where relevant, a recommended pathway forward. It is formatted for use in a pre-surgical clinical file and is accepted by referring surgeons across Australia.

Assessment length

60 minutes

Report turnaround

Same day

Fee

$315

87%Approval rate
600+Assessments completed
3Possible outcomes

See also: What the assessment covers →  ·  Rhinoplasty assessment →

What your fee includes

One fee. Complete support from first conversation through the months that follow.

$315 covers the full arc of your experience with this practice. There are no additional charges for what comes after the report. No other cosmetic psychology service in Australia currently offers this level of continuity at this fee.

01

Your consultation. A 60-minute conversation via phone or telehealth, wherever you are in Australia.

02

Liaison with your surgical team. Direct communication with your surgeon’s practice, included.

03

Written report, same business day. Your surgery shouldn’t be delayed by the assessment. It won’t be.

04

Post-surgery follow-up. A dedicated conversation once you’re through the procedure and into recovery.

05

Six months of ongoing support. Psychological support through recovery and adjustment at no additional cost.

Questions

Frequently asked

Yes. All assessments at Jackson Hill Psychology are conducted via phone or secure telehealth video. There is no in-person option and none is required. The assessment is available to patients anywhere in Australia.

Yes. Research consistently shows that psychological assessments conducted via telehealth are as clinically valid as in-person assessments. The clinical content, the report, and the outcome are identical regardless of format. The fee is also the same.

Yes. Melbourne patients can access the full cosmetic surgery psychological assessment via phone or telehealth. The assessment is 60 minutes, the report is provided on the same day, and the fee is $315. No travel to Queensland is required. The report can be sent directly to your Melbourne surgeon's practice.

Yes. Sydney patients access the full assessment via phone or telehealth. The written report is provided on the same day and can be sent to your Sydney surgeon's practice. The fee is $315 and no travel is required.

No referral is required. You can book directly. If your surgeon has requested a psychological assessment, the report will be provided to them on the same day as your assessment.

Get started

Anywhere in Australia. Same-day report.

A 60-minute assessment via phone or telehealth. $315. Report sent to you and your surgeon the same day.

Full assessment overview →